Return Policy
Returns of unused and/or exchanges of defective products and kits
purchased at the Caravantrd.com Store may be made by calling the Customer
Service Team at 510-487-2600. All requests for returns and credit
must be made within 10 days of receiving your order. Shipping and
handling fees will apply.
| Returns should be sent by a traceable
method to: Caravan Trading Company
Emergency Preparedness Customer Service
33300 Western Avenue
Union City, CA 94587 |
Credit will be given for products returned. For exchanges of damaged
products or kits, a call tag will be sent. A replacement product
will be sent out immediately.
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